Privacy Policy
Effective date: August 28, 2026
Western Maryland Food Bank, Inc. (“WMFB,” “we,” “us,” or “our”) operates this website. This policy explains how we use personal information from the website.
Information that we collect
We can collect the following personal information:
- Contact information.
This information can include your name, email address, phone number, and mailing address. - Form information.
This information can include a subject, a message, or a request for help. It can also include a volunteer interest. - Donation information.
PayPal can give us your name, donation amount, transaction date, and transaction number. PayPal can also give us contact and payment-status information. - Search information.
We can receive the words that you enter in the website search. - Technical information.
Our server and security services can record data about your browser, device, and requested page. They can also record the request time.
Technical information can include your Internet Protocol address, operating system, and referring page.
We do not receive your full payment card number or bank account number through this website.
Do not send unnecessary sensitive information through a website form. This information includes payment credentials, medical records, and Social Security numbers.
Do not use a website form for an emergency.
How we use personal information
We use personal information for the following purposes:
- We answer questions and requests.
- We give information about food assistance, member agencies, volunteering, programs, and donations.
- We manage our programs and work with community partners when this action is necessary for your request.
- We record and acknowledge donations.
- We operate, protect, repair, and improve the website.
- We prevent spam, fraud, misuse, and security incidents.
- We meet our legal, tax, accounting, and record duties.
We do not use contact-form information for marketing unless you ask for updates.
PayPal donations
When you select the PayPal donation button, your browser opens PayPal. PayPal collects and processes your payment information.
PayPal can send transaction information to WMFB. We use this information to record and acknowledge your donation.
PayPal controls its privacy practices. Read the PayPal privacy statement before you donate.
Cookies and website services
The public website does not currently use Google Analytics, advertising cookies, or targeted-advertising tools.
WordPress, our host, and our security services can use necessary cookies or browser storage. These tools help us operate and protect the website.
WordPress also uses cookies for authorized staff logins. Some website functions can fail if your browser blocks necessary cookies.
PayPal can use cookies when you visit PayPal. PayPal controls these cookies.
The website loads font files from Google Fonts. Google can receive technical request information when your browser requests a font file.
Read the Google Privacy Policy for more information.
We will update this policy if we add an analytics or advertising service. We will also add any choice that the law requires.
How we share personal information
We can share personal information with the following recipients:
- Service providers.
Our website, hosting, email, technology, and security providers use information to supply services to us. - PayPal.
PayPal processes donations and related transaction information. - Program and community partners.
We can share information when you request this action. We can also share it when a requested service makes sharing necessary. - Professional advisers.
Our accountants, auditors, insurers, and legal advisers can receive information that they need. - Legal authorities.
We can disclose information when the law requires it. We can also disclose information to protect a person, WMFB, or the public. - A successor organization.
Information can transfer if WMFB reorganizes or transfers part of its operations.
We do not sell personal information or donor lists. We do not use personal information for targeted advertising.
We do not use personal information for automated decisions about access to services.
How long we keep personal information
We keep personal information only for as long as we reasonably need it. The retention period depends on the type and purpose of the information.
Different periods can apply to messages, security logs, donation records, tax records, and accounting records.
We can keep information for a longer period when the law requires it. We can also keep it for safety, fraud prevention, or a legal dispute.
Your choices and rights
Applicable law can give you rights in your personal information. These rights can include access, correction, deletion, and a portable copy.
You can also ask which categories of third parties received your information. You can withdraw consent when our use depends on your consent.
You can ask to opt out of a sale, targeted advertising, or qualifying automated profiling. WMFB does not currently do these activities.
Submit a request through our contact form. Enter Privacy Request as the subject.
You can also call 301-722-2797 or write to us. We can ask for information that is necessary to confirm your identity.
We will respond as applicable law requires. We will not discriminate against you because you make a privacy request.
If we deny a request, you can appeal. Enter Privacy Appeal as the subject of your message.
If we deny an appeal, you can contact the Maryland Office of the Attorney General.
PayPal controls the personal information in your PayPal account. Send requests about that information to PayPal.
Privacy of children
The website is for a general audience. It is not directed to children under 13.
A child under 13 must not send personal information through a website form. A child under 13 must not make a donation.
A parent or legal guardian can contact us for a child. We will take reasonable steps to delete information sent without the required permission.
Security
We use reasonable safeguards for personal information. No Internet transmission or storage system is completely secure.
We cannot promise absolute security.
Links to other websites
The website contains links to websites that other organizations operate. Their privacy policies apply when you visit them.
WMFB does not control their privacy or security practices.
Changes to this policy
We can change this policy when our website, services, or legal duties change. We will post the new policy and its effective date on this page.
Contact us
Western Maryland Food Bank, Inc.
816 Frederick Street
Cumberland, Maryland 21502
Mail: P.O. Box 243, Cumberland, Maryland 21502-0243
Phone: 301-722-2797
Website: www.wmdfoodbank.org
Online: Contact form